TERMS & CONDITIONS
Security – DC Trails has implemented a number of security features throughout the DC Trails site to prevent the unauthorized release of or access to personal information. For example, database information is kept separate from live servers and is firewall protected. Any private or confidential information that you provide us, such as your credit card number is protected by 128-bit, 100% Trusted Root Level SSL certificates. Please be advised, however, that although DC Trails has endeavored to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to or from DC Trails via the DC Trails site or e-mail cannot be guaranteed. When disclosing any personal information, you should remain mindful of the fact that it is potentially accessible to the public, and consequently, can be collected and used by others without your consent. DC Trails is not responsible or liable for the security of information transmitted via the internet.
Refunds – If your travel plans change, we will certainly try our best to re-accommodate you. If we cannot then we will refund all of your money except as follows: If canceled more than 24 hour before departure of tour a full refund less $5.00 per ticket for administrative fees. If less than 24 hours but more than 3 hours before tour departure time 50% of ticket price per ticket. If less than 3 hours before tour departure time no refund given.